Privacy Policy

PRIVACY POLICY

This privacy policy discloses the privacy practices for www.siccaro.com , www.siccaro.co.uk and www.siccaro.de


Here at Siccaro ApS (Siccaro), we respect and take the matter of your privacy very seriously and are committed to protecting your privacy online. The following Siccaro Privacy Notice is a description of how we are taking measures to protect your data and privacy. For purposes of GDPR we Siccaro are the data controller and any further mention of ‘Siccaro’, ‘the Siccaro site’, ‘we’, ‘us’ or ‘our’ refers to the company Siccaro ApS and our website.

By using the Siccaro site, you consent to the collection and use of information in accordance to this privacy notice. We will adjust and change this policy from time to time. This privacy policy was last updated on the 30th of May, 2018.

You can contact us for further information, to delete or see a copy of the data we have about you via the following means:

Email: info@siccaro.com

Address: Industrivej 6, 4241 Vemmelev, Denmark

Phone: +44 122 391 1399

Business Hours (Central European Time): Monday to Friday, 8:00 – 16:00

This privacy notice will notify you of the following:

  1. When and why do we collect data?
  2. What do we do with your information?
  3. Your rights to control information.
  4. The security procedures in place to protect the misuse of your information. 
  5. When you make a registration.
  6. When you place an order.
  7. Who do we share information with.
  8. If you use a link at our website.
  9. Child Safety
  10. Contact


1. When and why do we collect data?

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.

We may collect and process, with your express permission, the following information:

  • information (such as your name, email address, postal address and telephone number) that you provide when you purchase product(s), complete forms on our site, including if you register as a user, upload or submit any material via the site such as a contact request form or chat function, request any information, or enter into any competition or promotion we may sponsor;
  • if you choose to create an account which you sign into, we will collect your log-in and password details;
  • details of any transactions made by you when using the Siccaro site;
  • any communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Siccaro site or its content; or
  • information from competitions or surveys that we may, from time to time, run on the site, or information disclosed to us by you for research purposes, if you choose to respond to, or participate in, them.

You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.

When you visit the Siccaro site, we may automatically collect additional information about you, such as the type of internet browser you use, any website from which you have come to our site and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. You cannot be identified from this information and it is only used to assist us in providing an effective service on the Siccaro site and to collect broad demographic information for aggregate use.

We may, from time to time, run referral programmes or similar initiatives, such as a “Share with a Friend” program, that invites you to provide us with the contact details of someone who is known to you who may find our products or services to be of interest. We will only use those contact details for the purpose of the relevant initiative (and not for general marketing purposes). When you provide us with their email details, we will only use this for the purpose of forwarding the email/information you wish to send them, and nothing else. We reserve the right to identify you as the person who has made the referral in the message that is sent to them.

2. What do we do with your information?

When you make a purchase we require you to provide particular personal information such as your credit card details and your billing address for the purposes of completing your order. We will only use this information in order to manage your order or for assisting your usage of the site. We will also need your address in order to ship your delivery.

All data that you have provided or permitted us to access is used for:

  • allows us to process your orders and to provide you with the services and information offered through the Siccaro site and which you request;
  • to communicate and respond to your email requests via our website or via our chat function;
  • administer your user account with us;
  • verify and carry out financial transactions in relation to payments you make online;
  • audit the downloading of data from the site;
  • improve the layout and/or content of the pages of the site and customise them for users;
  • identify visitors to the site;
  • carry out research on our users’ demographics and tracking of sales data;
  • send you information we think you may find useful or which you have requested from us, including information about our products and services, or potential shopping basket recoveries, provided you have indicated that you do not object to being contacted for these purposes;

You can tell us not to contact you with information regarding our products and services either at the point such information is collected on the site (by checking or un-checking (as directed) the relevant box) or, where you do not wish us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to you. You can also exercise the right at any time by contacting us using the details at the start of this privacy policy. All data which is no longer needed or required will, as legally required, be periodically deleted.

From time to time we collaborate with external companies and hold competitions in collaboration with them whereby you consent to give them and us your email address so that we can email you for marketing purposes. We hold no liability for your data when you have consented to give it to other parties despite operating in conjunction with those companies for marketing activities such as competitions. If you wish to be unsubscribed or have your data removed from the data bases of other companies, then you must contact them directly.

3. Your Rights to Control Your Information

You can do the following at any time by contacting us through via the following means:

Email: info@siccaro.com

Address: Industrivej 6, 4241 Vemmelev, Denmark
Phone: +44 122 391 1399

Business Hours (Central European Time): Monday to Friday, 8:00 – 16:00

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any or all data we have about you.
  • Express any concern you have about our use of your data.

4. Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also work to protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept on secure servers.

Information submitted by you may be transferred by us to partnering companies and/or to the third parties mentioned in the circumstances described below (see Sharing Information), which may be situated outside the European Economic Area (EEA) and may be processed by staff operating outside the EEA. The countries concerned may not have similar data protection laws to the EEA. Where we transfer your information, we will take all reasonable steps to ensure that your privacy rights continue to be protected as per the rules outlined in the GDPR. By submitting information via the Siccaro site, you agree to this storing, processing and/or transfer.

5. Registration

In order to use certain areas of this website, a user must first complete the registration form. During registration a user is required to give certain information (marked with a *). This information is used to contact you about the products/services on our site in which you have expressed interest and also shows a history of orders placed and active order transactions. The operator assumes no liability for your password.

6. Orders

We request information from you on our order form. To buy from us, you must provide contact information, delivery information and financial information. This information is used for billing purposes, to fill and deliver your orders. If we have trouble processing an order or delivering your items, we'll use this information to contact you.

Data which is entered during the order processing by the customer includes:

  • First Name Surname
  • Address
  • Phone Number
  • E-mail address

The data which is necessary for the delivery or order processing, are passed on to third service providers such as delivery details. We use DHL as our delivery provider and your information is transferred to them in a secure way. As the storage of your data is no longer required or required by law, it will be deleted.

7. Sharing Information

We may disclose aggregate statistics about visitors to the Siccaro websites, customers and sales in order to describe our services to prospective partners, advertisers, sponsors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

We may disclose your personal information to any of our affiliates, or to our agents or contractors who assist us in providing the services we offer through the site such as processing transactions, fulfilling requests for information, enabling delivery of your order through shipping services, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks, from time to time. Our agents and contractors will only use your information to the extent necessary to perform their functions, such as processing your order etc. Wherever your personal data is required (for example with our warehouse for shipping information) we will have in place a necessary Data Processing Agreement for the responsible management of your data, as laid out within the GDPR.

In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or cyber crime or to protect the site or the rights, property or personal safety of any person.

8. Links to other sites

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policy of any other site.

9. Child Safety

It is extremely important that children are protected whilst using the Internet. We recommend that children under the age of 13 years old receive permission from their parent or guardian before gaining access to our website or before sending personal information to us or anyone else online.

10. Contact

If you have any questions or concerns about any of the above information then please feel free to contact us at:

Email: info@siccaro.com

Address: Industrivej 6, 4241 Vemmelev, Denmark
Phone: +44 122 391 1399

Business Hours (Central European Time): Monday to Friday, 8:00 – 16:00

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